1. Return conditions
Customers need to check the status of the goods and can exchange/return goods immediately at the time of delivery/receipt in the following cases:

• The product is not of the correct type or model as in the order placed or as on the website at the time of order.

• Not enough quantity, not enough set as in order.

• External damage such as torn packaging, peeling, breakage, etc.

The customer is responsible for presenting relevant documents proving the above deficiency to complete the return/exchange of goods.
2. Regulations on notification time and sending returned products

• Time to notify about return: within 48 hours from receiving the product in case the product is missing accessories, gifts or broken.

• Time to send and return product: within 7 days from receipt of product.

• Product return location: Customers can bring the product directly to our office/store or send it by post.

In case you have any comments/complaints related to product quality, please contact our customer service hotline: +84 966676949 +84962 853162

Privacy Policy

• This privacy policy is intended to help you understand how the website collects and uses your personal information through the use of the website, including any information that may be provided through the website when you register an account, sign up to receive communications from us, or when you purchase products, services, or request additional service information from us.

• We use your personal information to contact you when necessary in connection with your use of our website, to respond to your questions or to send you documents and information you request.

• Our website takes information security seriously and uses best practices to protect customer information and payments.

• All transaction information will be kept confidential except in cases where required by law enforcement.